In Batumi
After confirming the order, you can pick it up yourself at the address:
Sherif Khimshiashvili 9, or receive delivery.
Delivery can be on the day of the order. The order is delivered by courier to the building or to the door.
The cost of delivery depends on the order amount, weight and destination.
Please contact us for an exact delivery cost estimate.
All over Georgia
To all other cities of Georgia, orders are sent via the transport company Delivo.
The delivery time to any city is usually 1-2 business days, and the progress of the delivery can be tracked using the track code.
You can choose between delivery to the office for pickup, or by courier to the door.
When delivered to the office, the order can be picked up within 10 days.
For orders weighing up to 3 kilograms, the cost of delivery to the office is 7 GEL, and by courier - 10 GEL.
The cost of delivery of heavier orders may vary.
You can get more accurate information about the cost of delivery, terms, places of receipt or any other questions by contacting us or on the website of the transport company: Delivo.ge
The return period is counted from the day of receipt of the goods and is 14 days.
Food, sports nutrition and dietary supplements are not subject to return.
For reasons of hygiene, massage products and shaker bottles are not accepted for return.
The goods can be returned if they were not damaged and their presentation was not spoiled, as well as if they turned out to be defective.
In both cases, it is recommended to keep the original packaging.
The return of goods can be made in any way convenient for the buyer.
If the goods are to be returned via a transport company or courier, it is necessary to pack the goods in such a way as to ensure their safety during transportation.
Record a video or take photos of the packaging from all sides before handing it over to the transport company. This information will help in resolving claims if something happens to the parcel en route.
Shipping costs are paid by the buyer.
After receiving the goods, within two days they will be checked for quality and presentation, and the buyer will be notified of the results of the check.
We reserve the right to determine at our own discretion whether the quality of the returned goods is in good condition.
If everything is OK, then within seven days either an exchange or a refund to the bank account is made (at the discretion of the buyer).
After the exchange or sending of funds, the buyer receives a notification about this.
The bank operation for the transfer of funds may take some time, which depends on the bank.
If the buyer received goods with free delivery (delivery was paid by the seller), then this cost will be deducted from the refund amount.
Depending on the situation, taxes and fees may not be included in the total reimbursement amount at the discretion of the company.
We do not sell or otherwise transfer the information you provide to others.
Any information you provide to us is kept confidential and is used strictly for the store's internal needs when interacting with you.